12/19/2023 0 Comments Talk to a person xbox supportYeah I can't recover my account cuz they keep giving me automated messages.Ĭould have been before your new subscription was activated and they are sent out automatically when your subscription expires (weather you have updated or not) now i want to ring these bastards and tell them what's on my mind, and hopefully try and get a new gold mambership code which i know won't happen, but i will try anyway. i shouldn't have done thta because i didn't know you couldn't use a gold mambership code on only one gamertag. i wanted to set up a new profile because i didn't like my name, and i wasn'tm about to pay 800 MP just to change my Tag name, so i set up a new one and deleted my old gamertag which the card had been used on. I had a 40 pound 1 year subscriction on a card i got from GAME and i used it with a gamertag. No matter where u call for support u get a foren a$$ hole who cant speek english i started talling up the people seeing if they were american the ouccome was 28 forien and 0 anerican Lily works for xbox, i have been on hold for 45 mins cuz this guys system went down, theres no way this the best, especialy when this guy doesnt speak english, Guys to give them their rights,they really work so hard to help us while we are enjoying our games,they work under stress,answering 100s of calls, so we should thank them after all,and if sometimes we had a bad experience we also must remember the good ones as well So really i wanna thank xbox customer support. I'm with you lily,my ip failed before and i contacted xbox customer support,i've been answered by a very nice guy,who would able to help my out in less than 10 minutes and my xbox connection is great now. Hi guys,actually i've contacted XBOX customer support twicw and they were very helpful,my ip failed and they were able to help me out and i can connect to xboxlive easily now.so i really wanna tell you that they are the best technical support EVER. I rang customer support for UK, and I got some foreign guy who couldn't speak english.Īfter explaining my problem with Xbox Live, he replied. So the "customer service" is not only useless, but also incapable of finding they have a bug sending out incorrect e-mail. If customer satisfaction is your main goal, Microsoft, start by trying.Īs it turns out, I fired up the console last night and found that my subscription is in fact still active, and expires next March. Again, In behalf of Microsoft Xbox Customer Support, we deeplyįor further assistance, please don't hesitate to write back or call Xbox Phone Support." Satisfaction is our main goal and we will improve our service in theįuture. Individually, we, at Xbox Customer Support, apologize for theĬonsider all of the suggestions and comments sent in by our members,Īnd we maintain an internal database of suggestions that we consult and Although we can't respond to your suggestion "Thank you for writing Xbox Customer Support!Īppreciate your feedback. Have determined that it is best that you call the Xbox Customer Supportĭo you get the feeling that a human never even read the message? I replied and asked them to just look at the account and tell me what's up. Issue, about your account which says that it is already expired, we This is the drivel I got back:ĭeeply apologize for the inconvenience. So I went to the official site and filled out a support ticket to find out what the deal was. That's alarming since I recently re-upped using a card I bought at retail (it was old, and came with another headset and free billiards game from Arcade). I keep getting e-mail notification indicating that my Xbox Live subscription is about to expire.
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